In times of trouble, there's place to call. 211 is there no matter the problem -- financial aid, housing, or abuse, 211 is there to point you in the right direction.

“People call us when they have a need or are in a crisis,” executive director for Contact Concern Lynn Sorrell said.

211 takes calls from people in need and makes sure they match up those callers with agencies nearest to them that may have the best solution to their problem.

Sorrell says they get at least 20 calls a day asking for help; the majority are coming for help with basic needs including housing, food, clothing and transportation.

211 helps turn the problem into a solution with more than 600 partnering agencies across the country 365 days a year.

And as the holidays grow near the number of calls go up. “We try to help them out , put a little warmth in their heart this time of year by giving them agencies that we know that will serve them,” said Sorrell.

Whether it is calls about where to go for Christmas dinner or how to sign up for the Salvation Army Angel Tree Program, 211 is just a phone call away.