BRISTOL, Tenn. -

One Bristol, Tennessee man is dead and another is in the hospital after a shooting in Pigeon Forge, Tennessee.

Police are now looking for the shooter.

The family is pulling together to get through a tragic situation and the only question on their mind is, why? "Justin was a sweet person. He had a big heart on him. He loved to joke and cut up," said Joann Dillard, Justin's mother.

All of Justin Dillard's family members we spoke with were shocked after hearing he had been murdered. "I didn't believe it; I didn't believe it at all. It was shocking, unreal," said Angie Rouse, Justin’s aunt.

We've learned Justin was with his father, Travis Dillard, in Pigeon Forge. Police said a man approached them in the River Lodge parking lot asking for money and ended up shooting both father and son, killing Justin.

Justin’s mother Joann just wants to know why. "I hate that it happened to my son. I hate that whatever the reason that it was. I hate that it took him, how it took him," she said.

However, Joann says she holds no anger in her heart. "I know my son is dead and he is not going to come back to me, but I can't hate whoever did it because I don't know the situation," said Joann Dillard.

Justin's father Travis is in stable condition at the UT Medical Center.

Rouse says they'll remain strong and hope for more information. "[We're] trying to get through this one day at a time, as best as we can," she said.

The shooter is described as a black man with dreadlocks.  Police say he's about 5'10" and weighs 250 pounds. They say he left the scene in a large white sedan.

If you have any information you are asked to call Pigeon Forge Police; their number is (865) 453-9063.